Hosting
Hosting models & plans that scales with you
From shared cloud to dedicated infrastructure - simple pricing, real scenarios, and hosting experts ready when you need them.
Your Infrastructure, Your Rules
Choose the infrastructure model that fits your organisation - not a vendor's preference.
Whether you are just starting out or running a mission-critical learning ecosystem at scale, we give you full control over where your data lives, how it is managed, and what it costs - with no lock-in, no surprises, and no compromises on compliance. EU Data Sovereignty by Default – Every hosting option we offer is built around one non-negotiable principle: your data stays under EU and German jurisdiction, fully aligned with GDPR requirements. Whether you choose a managed cloud or run the stack yourself, data sovereignty is not an add-on - it is the foundation. Your Infrastructure, Your Rules - From a free trial to shared, dedicated, and enterprise plans - explore real scenarios, compare costs, and find the right fit without hidden fees or opaque contracts.
What's included
Find your hosting plan – pricing at a glance
| Our fee (we run it) | + Servers (Hetzner, no markup | Total per month | |
|---|---|---|---|
| Plan | |||
| Free Trial | €0 for 30 days | we cover it | €0 |
| Shared (dev / staging / small) | from €79/mo | ≈ €30–50/mo | ≈ €110–130/mo |
| Dedicated ⭐ | from €350/mo | ≈ €79/mo | ≈ €429/mo |
| Enterprise (dedicated-CPU) | from €700/mo | ≈ €718/mo | on request |
| Your own cloud | from €350/mo | your cloud bill | + €2,500 once |
| Self-install (open source) | €0 | your bill | €0 |
How our hosting model works, notes on our infrastructure & pricing
The Dedicated Cluster is our recommended setup for production environments. It delivers the isolation, performance, and reliability that a live eLearning platform requires. An optional Staging environment is available from €80/month - giving you a safe space to test updates and new features before they go live.
For context: the equivalent setup on AWS typically costs €900 or more per month —-roughly 6 (six) times the price, and that is before AWS's metered egress charges are factored in.
Enterprise (Dedicated-CPU) plans are priced transparently: server costs reflect Hetzner's dedicated-CPU rates with no markup from our side. Extras such as database high availability, disaster recovery, and SSO integration are scoped and priced based on your specific engagement.
Bring your own cloud account and we will include Rancher - fully installed and configured within your environment - so you retain complete ownership of your infrastructure from day one.
The Self-Installation (Open Source) path gives you access to our full software stack - Terraform, RKE2, and Rancher modules — with community support included.
Support & SLA tiers
Three support postures. Published targets.
Support and SLA are separated from the hosting model because they're independent choices. Every tier has published response targets, measurement windows and credit structures in the SLA schedule - we don't headline a single uptime percentage because what matters is the specific SLA clause, not a marketing number.
Level 01 – Business hours
Most popularSupport during business hours (09:00–17:00 CET, Monday–Friday). Email and ticketing system. Suitable for non-critical deployments and pilot environments.
Learn more- Response the next working day (standard priority)
- Escalation: Critical issues within one working day
- Channels: email, ticketing system
- Includes: patches, backups, standard monitoring
Level 02 – Extended Support
Extended support (07:00–20:00 CET, Monday–Saturday). Email and ticketing system. Suitable for most production environments with regular user activity.
Learn more- Response the same day for standard priority
- Escalation: Time slots defined by severity
- Channels: email, ticketing system
- Includes: Quarterly platform health checks
Level 03 – 24/7 support
Round-the-clock support from a dedicated contact person. Telephone, email, ticket system and, optionally, a dedicated Slack or Teams channel. For critical deployments where downtime of just a few hours can result in significant costs.
Learn more- Response within 1 hour
- Escalation: Rotation of designated on-call engineers
- Channels: telephone, email, tickets, optional chat
- Includes: Meetings on the strategic roadmap twice a year
Shared or Dedicated EU cluster
We host your learning ecosystem on Frankfurt infrastructure operated by our German hosting partners, under German jurisdiction with a standard DPA. Managed Kubernetes k3s provides scaling, redundancy and update automation. You stay focused on learners; we run the stack.
EU & German Jurisdiction
Standard DPA under EU Article 28 GDPR
Managed Kubernetes k3s - scaling & redundancy
Automated patching on agreed change windows
Daily backups, 30-day retention as standard
Sub-processor list published with 30-day change notice
Your own cloud setup
Your bill, your region, your compliance perimeter. We handle deployment, configuration and ongoing management; your infrastructure team keeps visibility and control.
Deploy to AWS, GCP, Azure, OVH or similar
Your cloud bill stays with you, directly
Region & availability-zone strategy is yours
We manage the application layer; you own cloud-level policy
Integrates with your existing IAM, VPC, logging
Same Kubernetes deployment architecture
Self-install (open source)
Installed on your own infrastructure, billed entirely on your own account — you own it, you run it. Software support is covered by the open-source community, and you are free to switch to a managed plan at any time.
Installed on your hardware, in your data centre
Optional full air-gap - zero internet connectivity
Quarterly scheduled on-site update visits
Change control aligns with your policy, not ours
Documentation handover so your team can run it
Optional remote support if policy permits
What's standard. Across every tier.
Security posture
Encryption in transit
TLS 1.2+ for all external and internal service-to-service communication. HSTS enforced at the edge. Certificate rotation automated.
Encryption at rest
Disk-level encryption for the database, content stores, and backup archives. Key rotation on schedule; key access audited.
Role-based access
Platform roles, instance-level admin access, and infrastructure access are separately scoped. Access reviews documented quarterly.
Audit logging
Application events, admin actions, infrastructure access, and user data-subject requests all logged with retention aligned to GDPR expectations.
Bring the requirements. We'll pick the model.
Book a 30-minute discovery call. Bring your data-residency rules, your compliance obligations, your cloud-ops capability, and your budget posture - we'll tell you which of the three models fits, what it costs, and what the SLA should look like for your use case.
